Jira Service Management

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For faster assistance, please input the email on your ATM.com® account.","callToAction":"Missing Credit","introHtml":"Has it been 15-20 days and a credit is still missing from your account? We’ll help you find it. Select this option.","icon":10496,"iconUrl":"https://atm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"For faster assistance, please input the email on your ATM.com® account.","callToAction":"Other questions","introHtml":"Don't see what you're looking for or just have feedback? Select this option.","icon":10466,"iconUrl":"https://atm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[3],"key":""},{"id":"31","name":"Personal Finance","descriptionHtml":"Please share any questions or feedback you may have regarding our Personal Finance services.","callToAction":"Personal Finance","introHtml":"Questions about our Personal Finance services? Let us know!","icon":10484,"iconUrl":"https://atm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[3],"key":""},{"id":"25","name":"Registration","descriptionHtml":"For faster assistance, please input the email you're attempting to register with. Please note that a verified, non-VoIP, US mobile number is required in order to open an ATM.com® account. If your phone is currently off, you'll need to register once it's on and able to receive texts.","callToAction":"Registration","introHtml":"Having trouble creating an ATM.com® account? We want to help! 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Select this option so we can help.","icon":10633,"iconUrl":"https://atm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10633","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://atm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"26","name":"Incorrect Bio. Info","descriptionHtml":"","callToAction":"Incorrect Bio. 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Select this option to tell us all about it.","icon":10499,"iconUrl":"https://atm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[],"key":""},{"id":"30","name":"Pausing Membership","descriptionHtml":"","callToAction":"Pausing Membership","introHtml":"Please share with us why you are choosing to pause your membership with ATM Personal Finance and/or ATM Instant Cash!","icon":10488,"iconUrl":"https://atm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10488","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? 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